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Wednesday, October 17, 2018

Crew & Officer Retention

INTERTANKO, through its Vetting Committee, has produced a single definition for calculating Officer retention.

The Crew and Officer Retention Rates formula has been modeled upon the "Abelson adjusted turnover rate", which is referenced in "Abelson M 1996 turnover cultures and turnover culture" in Human Resources Management. This has been modified by INTERTANKO to ensure that the output is a measure of the company percentage retention rate as opposed to a turnover rate. For corrected (March 2008) formula and explanatory notes - click here).

The Retention Benchmarking database enables members to input their own results based upon this formula, and then to benchmark their own officer retention rates against the collective of the INTERTANKO fleet - all on a fully confidential basis.

To participate in the Crew and Officer Retention Benchmarking System, a username and password are required (separate from the INTERTANKO website access), which can be obtained from the INTERTANKO Secretariat.

Click HERE to access the Crew & Officer Retention Benchmarking System (note: link redirects you to a new window/website).


© INTERTANKO. All documents, and image-files are property of INTERTANKO.

The use of the benchmarking database is subject to the following:

  • The content of the database is for your general information and use only. It is subject to change without notice.
  • The information is compiled by INTERTANKO and whilst we endeavour to keep it up to date and correct, neither we nor any third parties provide any warranty or guarantee of any kind, express or implied, as to the reliability, accuracy, timeliness, completeness or suitability of the information found or offered on the benchmarking database for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk and it shall be your own responsibility to ensure that any information available through the database meets your specific requirements.

The contents of the database are copyright of INTERTANKO. Any redistribution or reproduction of all or part of the contents in any form is prohibited save that the user may print or download to a local hard disk extracts for the user’s own use.

The benchmarking database and the use of it are governed by English Law. The English courts shall have exclusive jurisdiction over any disputes connected to or arising out of use of the benchmarking database

Contact Vetting:

Frans Ubaghs
Vetting Manager
Phone: +44 20 7977 7017

Contact Crew & Officer Retention Database Administration:
Adele Robinson, Assistant Manager, Marine

Phone: + 44 (0) 20 7977 7010
Fax: + 44 (0) 20 7977 7011